Privacy Policy
Your trust is our secret ingredient. Here's how we handle your data with care.
Last updated: March 02, 2026
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. The types of information we collect include:
Personal Identification
Name, email address, and phone number
Address Information
Delivery address, billing address, and location
Transaction Data
Order history, payment info, and preferences
Usage Data
IP address, browser type, and device info
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
- Process and deliver your orders accurately
- Send order confirmations and delivery updates
- Analyze usage patterns to improve user experience
- Prevent fraud and enhance security
Data Protection
We use encryption for sensitive data in transit and at rest. While we implement robust security measures, no online service is 100% immune to risks.
Your Rights
Depending on your location, you may have rights under laws like GDPR:
Cookies
We use cookies to enhance your experience.
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand visitor usage
Data Sharing
We do not sell your personal information. We only share it with:
- Service providers (payment processors, delivery partners)
- Law enforcement if legally required
- Business partners with your explicit consent
Data Retention
We keep your data only as long as necessary. Order data is kept for accounting/legal reasons. Marketing data is kept until you opt-out.
Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices. Please review their policies separately.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under this age.
Contact Us
PizzaNelson Privacy Team
Response time: ~30 days
Changes to This Policy
We may update this policy periodically. Check the "Last updated" date at the top of this page to stay informed.